My Cart

Close

ENJOY COMPLIMENTARY SHIPPING ON ALL AU ORDERS. NO MINIMUM SPEND.


TERMS, CONDITIONS 

TERMS & CONDITIONS

By purchasing goods from Jimena Alejandra you are entering into a legally binding agreement with our company on the following terms. Please read and understand these terms as they affect your rights and liabilities.​

Our goal is to provide high quality goods and products. Accordingly, we warrant the goods will meet their specification and will be free from defects in materials and workmanship at the time of delivery.

Jimena Alejandra is not responsible for lost or damaged jewellery after delivery has been accepted.

ORDERS AND CANCELLATIONS

An agreement for Jimena Alejandra (“Seller”) to sell goods to you (“Purchaser”) is made when we accept your order. The description of goods, price and applicable tax/GST are agreed on between Purchaser and Seller when order is placed. Seller’s charge for transport, packaging, freight and/or insurance will be included in the final invoice upon shipment and is to be borne by Purchaser.

Placement of an order is a binding agreement. Once placed, all orders are considered final and may not be changed or cancelled. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.

Once an order has been placed, you will receive a confirmation email and a welcome email. Please advise us at info@jimenaalejandra.com if you do not receive this within 24 hours.

INVENTORY

In the very unlikely case that a product you have purchased is unavailable we will email you at the email address provided at the time of payment. We will give you lead times on when the next available item of stock you wanted will be back in stock and you can make the decision to either continue with the order or to have it reversed/refunded. 

PAYMENTS

Jimena Alejandra accepts all payments securely through PayPal (credit card or from bank funds). On your statement, the payment will be under the name of Jimena Yudi Pty Ltd. All payments will be made in AUD (Australian) dollars. It is your responsibility to find out what your credit card provider or bank is willing to give you as an exchange rate for your currency. ​

Jimena Alejandra values its customers and respects their privacy. This Privacy Policy describes the types of information that we collect about you when you visit our website, www.jimenaalejandra.com as well as how we may use, share, and disclose that information. Your use of the website signifies your assent to this Privacy Policy.

INFORMATION COLLECTION

1. Information YOU provide 

Jimena Alejandra collects information from you when you choose to provide it to us, such as when you make a purchase, sign up for our email list, provide a product review or rating, or otherwise contact us. As described in more detail below, the information we collect may include your name, billing and shipping address(es), email address, payment card information, phone number, birthdate, and product rating or review.

  • Make a Purchase: Through the website, you will be able to purchase Jimena Alejandra products. We will ask for your name, billing and shipping address(es), telephone number, email address, and payment card information in order to process and confirm your order, and ship your item(s) to you.
  • Email List: Through the website, you may add your email address to the Jimena Alejandra email list. Jimena Alejandra will never share your email address with, or sell your email address to, an unaffiliated third party. You may opt out of receiving marketing emails from Jimena Alejandra at any time by selecting the “unsubscribe” option within the email or contacting us at marketing@jimenaalejandra.com
  • Ratings and Reviews: Through the website, you may provide a public rating or review of a product you purchased. You are required to provide your email address when you provide a public rating or review. Please remember that any information you may disclose in these public areas of the website becomes public information. As a result, please exercise caution when disclosing personal information in these public areas.

2.  Information Automatically Collected

We may use cookies, pixel tags, or other technologies to collect certain information when you use this website or interact with our emails and online advertisements. For example, we may automatically collect statistical information such as your IP address, operating system, browser type, and other technical information about your computer.

We also may collect information about your use of the website, including the identity of the website that referred you to our website; the pages you view; the features you use; the links you click; the date and time you access the website; whether you receive, open, forward, or click-through emails and advertisements; and other usage data.

We also work with business partners (“Service Providers”) that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to our website and your interaction with our advertising and other communications.

Cookies: Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and used to collect information about your activities on the website. These cookies provide statistical data that helps us to improve our website and deliver better and more customized services.

Pixel Tags: Pixel tags are tiny graphic images on that help us analyze customer online behavior and measure the effectiveness of our website and advertising.

COMBINATION OF INFORMATION

We may combine the information we receive from and about you, including information you provide to us and information we automatically collect, to improve our website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of our advertising, and for other internal business purposes.